Shipping policy

Shipping Policy

Effective Date: July 26, 2026

At BioForge, we are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy below to understand how we process and deliver your orders.

Order Processing

Orders are processed within 1 business day after they are placed.
Orders placed on Sundays or public holidays will be processed on the next business day.
Once your order has been shipped, you may receive an order confirmation or shipping update.

Delivery Time

We deliver across Pakistan.

Estimated delivery times are:

Major Cities: 2–4 business days
Other Areas: 3–7 business days

Delivery times are estimates and may vary due to weather, courier delays, or other unforeseen circumstances.

Shipping Charges

Free Shipping is available on eligible orders as announced on our website.
Standard shipping charges may apply to orders that do not qualify for free shipping. Any applicable shipping charges will be shown during checkout before you complete your purchase.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for eligible locations across Pakistan.

Please ensure someone is available to receive the order and pay the total amount at the time of delivery.

Order Tracking

If tracking information is available, it will be shared after your order has been dispatched. You can also contact our customer support for updates regarding your shipment.

Delivery Attempts

Our courier partner may attempt delivery more than once. If delivery cannot be completed after multiple attempts, the package may be returned to us. In such cases, our customer support team will contact you to discuss the next steps.

Incorrect Shipping Information

Please ensure your shipping address, phone number, and other contact details are accurate before placing your order.

BioForge is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact us within 48 hours of receiving your package. Include your order number and, if possible, clear photos of the package and products so we can assist you promptly.